Smart people aren't confused , Empathetic people don't worry, Brave people aren't afraid.
知者不惑,仁者不忧, 勇者不惧.
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Even being empathetic can lead you astray if you let it cloud your judgment.
如果这影响了你的判断,即使是移情作用也可能导致你误入歧途.
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I would try to calm the passenger down by being not only empathetic but also authoritative.
我会软硬兼施,设法让这位乘客冷静下来.
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